Shipping Policy

Order Processing

• Orders are typically processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays are processed on the next working day.
• Orders may be subject to verification for security and compliance purposes.

UK Shipping

We offer reliable UK-wide delivery using Royal Mail.

• Royal Mail Tracked 24
• Tracking provided on all dispatched orders
• Same-day dispatch may be available depending on stock availability

International Shipping

If you require international shipping, please contact us and we will provide a shipping quote for your order.

sales@elite-peptides.uk

Packaging & Product Integrity

• All items are shipped in secure, tamper-evident packaging.
• Temperature-conscious shipping methods are used where required.
• Packaging is discreet and compliant with research-use regulations.

Tracking & Delivery Confirmation

• A tracking number will be provided once your order has been dispatched.
• Customers can monitor delivery progress via the courier's tracking system.

Delays, Lost or Damaged Orders

While we aim to meet all delivery timeframes, delays may occur due to courier disruptions, weather conditions, customs processing, or periods of high demand.

• Royal Mail Tracked 24 is not a guaranteed next-day service.
• Items are considered lost after 7 working days beyond the expected delivery date.
• Lost or damaged items may qualify for replacement or refund after investigation.

We are not responsible for:

• Incorrect shipping details supplied by the customer.
• Customs delays or weather-related disruptions.
• Carrier delays within published delivery targets.

Delivery Restrictions

• We do not ship to PO Boxes.
• Certain regions may be restricted due to legal or regulatory requirements.

Research Use Only (RUO)

All products supplied by Elite Peptides are intended strictly for laboratory and research purposes only and are not for human or veterinary consumption.

By placing an order, you confirm that you understand and agree to this condition.